FAQs

Below are a list of the questions we are regularly asked by people wishing to join the club.

If you have a question that is not listed below, please get in contact and we'll be happy to answer.

What are the benefits?

There are a number of benefits to joining Eastern Blues. We are an Official 1000 Chelsea Supporters Club with a Platinum Ticketing Level. This means our members receive the highest priority available to Supporters Clubs.

Click here for full details on the membership benefits.

How do I join?

Firstly you need to ensure you are either a Chelsea season ticket holder or member. Please click here for more information on Chelsea membership scheme.

If you click on the "become a member" button at the top of the page, you can complete the application form and pay your membership fee. If you have any queries, please feel free to contact the club.

Membership runs from 1st June - 31st May and costs £15 per year for Adults in the first year and £12 for renewals per annum. Under 16's are free.

Can children join?

Yes, we are a family based Supporters Club and have many existing members who are children. Eastern Blues membership is free for under 16's.

Do I have to attend every game?

No, you can attend as many matches as you wish, or none at all!

What is the membership fee for?

The membership fees cover the costs of running the club. We pay an annual affiliation fee to Chelsea, along with this there are other costs such as running the website and email systems, club stationery and expenses.

New members receive an exclusive Eastern Blues members pin badge and membership card.

Any surplus is put back into the club, in the form of subsidised travel, subsidised/free events or other benefits.

How do I order tickets?

Once you become a club member, you will receive log in details for the members only section of our club website. This gives you access to our ticket booking system, where you will be able to view the order periods, place orders, view the status of existing orders, confirm payments have been made, view your points total and more.

Are there any loyalty point requirements to order tickets games?

The Chelsea Supporters Clubs policy stipulates that for games that they sell on loyalty points, Supporters Club members must meet a CFC loyalty points requirement in order to be eligible to order a ticket.

This requirement is as follows:

For games played from the start of the season until 31st December - Members 10 | Season Ticket holders 52.

For games played from 1st January to the end of the season - Members 20 | Season Ticket holders 62.

This requirement is usually less than the points that would be required to purchase directly from Chelsea in the relevant sales window.

The club also operates its own loyalty point system (Eastern Blues points) which is used when our ticket allocation is oversubscribed. This is outlined in a separate question below.

Am I guaranteed tickets?

There is no such thing as guaranteed. Eastern Blues is an Official Supporters Club with a Platinum Ticketing Level, which means we are given the highest priority for match tickets.

On occasions the match ticket allocation that Chelsea give to Supporters Clubs is oversubscribed. In the event that the club does not receive its full allocation of tickets for a match, then tickets are issued using a loyalty points system.

Tickets are allocated to members based on the number of Eastern Blues points they hold, beginning with the person with the highest number of points, working down to the lowest. The system spilts members into two groups, with those using club travel, if it's in operation for the match in question, given priority.

  • Group 1: Those using club travel to the match.

  • Group 2: All remaining members.

In the event that there is no club travel for the match, then tickets are allocated using Eastern Blues points, beginning with the highest working down to lowest.

Any members who do not receive a ticket will be informed before match tickets go on sale directly with Chelsea, so they will have the opportunity to purchase online or over the phone with the Chelsea Ticket Office.

Do I have to use club transport?

There is no requirement to use club transport, but in cases where the Supporters Clubs allocation is oversubscribed and we do not receive our entire ticket order, members who are using club transport will receive priority.

Do I still receive Chelsea loyalty points?

Yes, you still earn Chelsea loyalty points when purchasing tickets through the club, just as you would if you purchased directly from Chelsea.

How do I pay?

All payments to the club for match tickets and travel can either be paid via direct debit, or BACS directly into the club's bank account. Membership fees, and any merchandise orders you may place, are paid for using a credit or debit card.

Further questions?

Please click on the contact menu above and get in touch! We look forward to hearing from you!